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A "clip show"
featuring excerpts of previous episodes.
On the way to a
performance evaluation, Monica encounters her rival, Kathleen. The
dark angel tricks her former friend into entering the wrong office
suite. There Monica encounters Jodi, a troubled woman comforted by the
angel's accounts of past assignments. Meanwhile, Tess and Andrew fret
while waiting for their colleague. The High Court judge, Ruth, is a
distinguished but no- nonsense angel who was once Tess' supervisor.
Troubled by Monica's tardiness and "irregularities"in her
work, Ruth suspends the caseworker and revokes her angel privileges.
While the judge reviews Monica's mistakes, Andrew recalls an
assignment when she mistakenly went to Jacksonville, Florida, rather
than Jacksonville, Illinois. Tess dispatches him to search the
building. The Angel of Death finds her, but she wants to give Jodi a
revelation before starting her evaluation. Mid-revelation, the
caseworker is shocked to learn Jodi is actually Kathleen, whose
evaluation was based on ruining Monica's. Tess and Andrew comfort
their friend, who arrives in the correct office too late. The
supervisor decides to appeal to the Angel of Angels on the grounds of
Kathleen's treachery. Ruth is stunned by the dark angel's involvement,
and Tess forces the judge to confront her own perceived failure: she
was Kathleen's supervisor when she defected to the Other Side. That
pivotal event spurred Ruth to replace her heart with rules and
regulations. Seeing Tess' logic, she sanctions the appeal. Monica
meanwhile prays, while a spiteful Kathleen observes. But the dark
angel is mortified when the prayer is for God to forgive her misdeeds.
The Angel of Angels summons Monica, initially advising her on posture
and the benefits of decaffeinated coffee. He then praises her kind
heart but cautions her to never let it obstruct the truth. Because of
the evidence of her heart, she passes the evaluation, and the Angel of
Angels deems her worthy of expanded duties. Reconciled, Tess prompts
Ruth to consider returning to casework. And Monica, learning that
Kathleen's superiors have rejected her, suggests that the dark angel
appeal to God's mercy. Touched, she follows that recommendation and
repents.
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